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byphineasgray
Running a garage is a complicated process. You need to have an effective POS or point of sale process to allow employees to access information on parts and services, to help with your marketing and incentive programs, and even to manage your inventory. This is where the top auto repair POS software really can make a difference.
Although auto repair POS software may be considered as part of the customer experience and assistance to your employees for generating tickets and handling records, the best of today’s systems go well beyond these basics.
By adding auto repair POS software to your garage, you will find ways to streamline your time demands with marketing, making business decisions, and in having up to the minute information on your inventory. With the instant information, you will never have to worry about running short on inventory, as orders can easily be completed through the system.
Promoting your Business
Marketing to your clients can be difficult with an automotive repair shop, but auto repair POS software with a marketing component can make it very easy. With built-in systems to create loyalty programs and track them through the software, you can reward your customers for doing business with your shop.
Also, you can also have gift cards, a great idea to up-sell or cross-sell services. By combining these two marketing components, you not only attract new business but you will retain your existing customer base.
Of course, emails and online store options are also possible through these systems. Linking these through to social media is a great option for a lot of promotion and new business.
Service and Employee Efficiency
Two other highly valuable components of the best auto repair POS software is the ability to load the system on multiple devices, including computers, laptops, tablets and other devices running both Apple and Android systems.
Employees can pull up vehicle data for any car or truck from the device. This gives them immediate access to vehicle diagrams and a full database of preventative maintenance support. Not only will this streamline services, but it also increases customer confidence in your service.
With inventory control and parts information integrated into the auto repair POS software, the technician just needs to use the scanner on the device to get the VIN. This will bring up a grid of all the vehicle information, ensuring they are providing specific information on past service as well service requirements right in the palm of their hand.
There are so many advantages to using a state of the art auto repair POS software it is hard to imagine doing without this software package. At eGenuity Automotive Solutions, we offer an outstanding software package for garages of all sizes.